Shipping Policy

  • By placing an order with Abigail Lane, you (the buyer) are responsible for all shipping fees, all applicable customs and import fees, as well as any deliveries refused or uncollected by you at time of delivery.

Domestic Shipping

 Standard Delivery

  • All items are carefully packaged with lots of love and earth friendly, recyclable materials. Packages weighing under a pound are typically shipped via United States Postal Service (USPS) First Class Shipping. Any packages weighing over a pound are usually shipped via USPS Priority Mail.

  • Items are generally shipped within 1-3 business days of purchase, but due to delivery times within the postal service, please allow up to 10 business days for your order to arrive.

  • If you need your item shipped within a certain time frame, please feel free to contact me HERE and let me know when you would need your order by and I’ll do my best to accommodate!

  • Once your order has been left in the care of USPS, I’m not able to accept further responsibility for lost or stolen packages. If you would like to purchase insurance, please let me know so I can send you an invoice for the additional fee.

  • If your order was mishandled by the postal service and sustained damaged on it’s route to you, please be sure to take photos of your packaging and damaged items upon receiving, and contact the appropriate shipping company to process a claim!


International Shipping

Countries I Ship To

  • United States

  • Canada

  • Australia

  • New Zealand

  • Belgium

  • Croatia

  • Denmark

  • Germany

  • Switzerland

  • Brazil

  • Israel

  • Estonia

  • France

  • Greece

  • United Kingdom

  • Hungary

  • Ireland

  • Italy

  • Latvia

  • Lithuania

  • Luxembourg

  • Malta

  • Mexico

  • The Netherlands

  • Austria

  • Poland

  • Portugal

  • Sweden

  • Slovenia

  • Slovakia

  • Spain

  • Norway

  • Iceland

  • Finland

If you don’t see your country but would like to make a purchase, please feel free to contact me HERE with the item/items you’re considering for purchase as well as your shipping address and I’ll grab a quote for you!

 

Delivery Times

  • Please allow 3-6 weeks for delivery to international addresses. Once your order has been left in the care of the postal service, I’m not able to accept further responsibility for lost or stolen packages.

  • Please note all packages are shipped via trackable methods. This can result in potentially higher shipping quotes for some countries, but offers the most protection for your package. If you would like to check on a cheaper option without tracking for your package, contact me HERE. Though there might be a smaller rate, you will be responsible for loss or damage.

 

VAT, Taxes & Import Fees

  • Custom authorities require that I accurately state the value of your order directly on your package. Any VAT, import fees, or country specific taxes imposed are the sole responsibility of the buyer.