Return policy.
Thank you so much for shopping small and saving a vintage gem from our landfills! Due to the nature of one-of-a-kind, preloved pieces, all sales are final sale and cannot be returned, refunded, or exchanged for store credit. However, I care so deeply about your experience and want you to adore your new vintage piece. If you have any problems or concerns with your order, please contact abigail@shopabigaillane.com or on my contact page HERE.
Buying Vintage.
When buying vintage you are purchasing an item that is often 20 years old or older! Please know that these items have had long, colorful lives before making their way to you and therefore have been perviously worn, preloved, and will show signs of age. This only adds to the beauty of vintage and second-hand!
I do my absolute best to accurately describe and photograph each piece exactly as you would see it in real life. Any major flaws that are overtly visible or affect the integrity of the piece will always be detailed and noted. Light, normal, or otherwise inconspicuous signs of wear (such as mild pilling, small age spots/repairs, or a pinhead hole or snag) will be summarized as “light vintage wear” for brevity.
Please double check the product description for color, size, flaws, fabric, measurements, etc, as well as photos to learn about an items condition. While I may not be able to describe EVERY individual sign of wear, more detail can be seen by utilizing the zoom function on the product photos.
If you ever have questions about color, sizing, or fit about any piece, I’m always standing by and ready to help!
When purchasing from Abigail Lane you are agreeing to the shop policies listed here and confirming that you have read the product description of your purchase in its entirety and viewed all the photos available.
Buyer Responsible For Return Shipping Fees.
Though all sales are considered final, if rare circumstances occur and an exchange is granted, it will not include the original cost of shipping, return shipping, or any fees charged by the payment platform.
If such an exchange is needed, it must be initiated within 5 business days of receiving the item, otherwise I cannot accept the exchange.
Please always insure and include tracking and delivery confirmation as I can’t accept responsibility for lost/stolen/missing parcels shipped back to me!